1 Opening(s)
2.0 Year(s) To 8.0 Year(s)
1.80 LPA TO 4.00 LPA
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to ...
2 Opening(s)
3.0 Year(s) To 5.0 Year(s)
2.50 LPA TO 3.00 LPA
Eligibility/Job requirements:? Graduate / postgraduate with overall 3+yrs experience of working in adomestic/international contact centre/ service set up. 1+yr of inbound and outboundcall taking experience is a must.? Candidate should possess excellent oral and written communication skills.? Candidate with good customer service skills & captive contact centre experiencewould be preferred.? Candidate should be ...