Dispatch Executive

Job Description:

A Dispatcher is a professional who ensures that everything runs smoothly by coordinating with customers, providing precise logistics for drivers to follow along on their routes, and coordinating delivery times. Dispatchers are the point of contact for drivers and have all the information needed to make deliveries.

• Delivers items to customers by verifying orders.
• Inventories stock.
• Arranges transportation.
• Organizes item order by editing for price, promotions, and weight compliance.
• Arranges shipments by checking stock to determine inventory levels, anticipating delivery requirements, and placing/expediting orders.
• Ships items by examining items, destination, route, rate, and delivery time; ordering carriers.
• Verifies items shipped by matching bills of lading, reconciling quantities, and noting discrepancies.
• Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
• Protects the organization’s reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.