Process Coordinator

Job Description:

• Key Responsibilities:
  Monitor and verify daily whether defined processes are being followed across departments.
  Identify any deviations or issues in the process execution.
  Coordinate with the responsible doer/employee to understand why a step is not being followed.
  Escalate unresolved issues to the executive or designated problem solver and ensure timely resolution.
  Maintain daily records of process checks and prepare brief reports.
  Provide suggestions for process improvements based on observations.
  Support training and awareness among team members about process adherence.
  Key Skills & Competencies:
  Strong communication and coordination skills
  Good observation and attention to detail
  Problem-solving mindset
  Ability to handle multiple tasks and follow up consistently
  Basic documentation and reporting skills
  Educational Qualification:
  Graduate in any discipline (preferred)
  Other Requirements:
  Ability to work in a team and interact effectively with different levels of staff
  Basic knowledge of office tools (Excel, Word)