35 Job openings found

Customer Service Representative responsibilities and duties The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report ...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to ...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to ...

Key Responsibilities • Installation and Setup: • Install new air conditioning and cooling systems in accordance with manufacturer specifications and company standards. • Conduct system tests to ensure proper functioning and efficiency. • Maintenance and Repair: • Perform regular maintenance tasks, including cleaning, lubricating, and adjusting parts and equipment. • Diagnose ...

Leadership: A sales manager leads and supervises the sales team, and is responsible for hiring, training, and firing sales staff.        Sales strategy: A sales manager develops sales strategies, sets sales goals, and tracks sales performance.        Sales operations: A sales manager oversees the day-to-day sales operations of a business.        Sales analysis: A sales manager analyzes sales data to ...

Attend calls to provide information related to insurance policies and inform about any modifications in the policy to prospective as well as current clients. 2. Keep the customers well-informed and satisfied every time. 3. Examine whether the necessary changes were made so as to resolve the customer’s problems. 4. Cancel accounts and inform ...

Resolve cash tills at the end of every shift Generate accurate till reports for each register Manage and perform all check-out functions on a daily basis Communicate clearly and openly with customers Manage the check-out area and ensure each station remains clean and efficiently run Respond to Cashiers’ requests for price checks and other functions ...

TEAM HANDELLING LEADERSHIP SKILLS MANAGING DAY TO DAY OPERATIONAL AFFAIRS Conduct semi-annual evaluations of administrative personnel and provide guidance about potential improvements in each employee’s performance Serve as the liaison between administrative personnel and senior management, communicating needs and concerns so they can be handled expeditiously Select employees for special projects and programs, then oversee ...

Interpersonal and Communication Abilities: Receptionists need to have excellent verbal and written interpersonal and communication skills Technical Competence: Receptionists should be capable of using common office tools like photocopiers and fax machines and Microsoft Office, including Word, Excel, and Outlook Professionalism: In a fast-paced atmosphere, receptionists must maintain a professional attitude and handle sensitive information ...

    handle and process customer enquiries, Preparation of quotations, sales contracts and orders for parts and service.? support Customer Service Sales to make contracts with customers.? co-ordinate with forwarders to plan and secure orders to be at the right place at the right time.? co-ordinate delivery, invoices and payments.? ...